Join Us in Transforming Cancer Care

At Protocol, we’re transforming cancer care by seamlessly integrating mental health support into oncology, helping patients feel stronger, supported, and more resilient throughout their journey.

Mental health
Better outcomes
Innovative Care
Cancer patient enjoying time with her family after an oncology behavioral-health session.Smiling doctor with a stethoscope holding a clipboard, discussing mental health and innovative care.
Together with oncologists, we improve treatment adherence and patient well-being, creating meaningful impact in healthcare.
Oncologist speaking with a cancer patient about working with Protocol Behavioral Health

We tackle the biggest barriers patients face in accessing care

We break down barriers to ensure patients get timely, affordable, and accessible care.

Increasing Capacity

We train and support behavioral health care managers to specialize in psycho-oncology, addressing the supply gap and building a sustainable, expert workforce.

Improving Access

Partnering with oncology clinics, we embed behavioral health into care-connecting patients with experts who understand cancer-specific challenges.

Enhancing Affordability

Care is billed through the oncology practice using patients’ existing insurance-eliminating the high out-of-pocket fees typically associated with private behavioral health providers.

Maximizing Convenience

We deliver care via secure telehealth, reducing the need for extra clinic visits and making support available no matter where patients live.

Why Join Protocol

At Protocol, we do things differently - putting people first and delivering the best care for oncology patients when they need it most.

Patient-first care - outcomes and experience above all
Empowered clinicians - autonomy with real support
Smiling therapist sitting in an armchair with a clipboard and pen during a session.
Specialized training - tailored for oncology needs
Meaningful impact - reaching patients other systems overlook

Every day is a chance to make a real difference.

At Protocol, therapists feel supported to focus on quality, not quotas. Here, you’ll connect with patients who often fall through the cracks and give them the care they deserve.

Reach patients other systems overlook
Focus on quality, not quantity
Work with autonomy and support
Bring compassion into every session

The Vital Role of BHCMs in Oncology Care

Support patients, empower your career.

At Protocol, Behavioral Health Care Managers are vital members of the Collaborative Care team, embedded directly in oncology clinics.

Patient Guidance

Central contact for patients and team

Female doctor with a laptop consulting a patient in a medical office.
Progress Monitoring

Track adherence and outcomes via registry

Doctor in a lab coat reviewing brain scan images on a presentation board.
Therapeutic Support

Brief interventions like CBT, ACT, DBT

Therapist with glasses talking to a child during a counseling session on a sofa.
Collaborative Reviews

Weekly case reviews with psychiatrist

Therapist leading a group therapy session with participants taking notes.

The Values That Guide Us

Empathic Curiosity

We lead with listening and stay open to learning. We ask questions without judgment, own what we don’t know, and prioritize empathy in how we work together.

Transparent Communication

We build trust through openness, clarity, and honest dialogue. We surface challenges early, give direct feedback, and model the trust we expect in care relationships.

Seamless Care Design

We simplify the complex. By breaking down silos and designing with intention, we create connected, user-centered experiences for both patients and providers.

Evidence-Based Excellence

We hold ourselves to high standards and ground our work in research, data, and clinical best practices because thoughtful, proven care is what our communities deserve.

Smiling woman offering comfort and support during a conversation.
our benefits

We Take Care of the People Who Care

You show up for patients every day, and we show up for you.

At Protocol, our benefits are more than just perks. They’re a reflection of how we support your ability to thrive, grow, and lead with purpose.

Recharge Your Way
Flexible PTO and paid holidays let you rest, reflect, and return restored.
Care for your whole self
We offer medical, vision, dental, a 401(k), and mental health support.
Practice Protection
Malpractice insurance is fully covered, giving you peace of mind.
Specialized, ongoing training
Get extensive training in cancer care modules plus ongoing professional development.
Continuous growth, covered
We cover license renewals and continuing education you need for your role to grow.

What to expect when applying to join the Protocol team

step 1

Send Us Your Resume

We’re always excited to meet people who are passionate about making an impact in patients' lives. Once you apply, a team member will review your resume and reach out if there's a potential fit. We aim to review applications within two weeks and keep candidates informed along the way.

Person using a laptop while holding a smartphone at a desk.
step 2

Get to Know Us

If there’s alignment, we’ll invite you to a series of conversations with different members of our team. These interviews are a two-way street, you’ll learn more about what it’s like to work at Protocol, and we’ll get to know more about your background, skills, and what excites you about the role.
We love curiosity, collaboration, and a shared commitment to improving patient care. Whether you're in a clinical role or supporting behind the scene we all have an impact in our patients’ lives.

Two women reviewing a document together in an office setting.
step 3

Joining the Team

If everything aligns, we’ll extend an offer and work closely with you to make your transition onto the team smooth and supportive. From onboarding to ongoing training, we’re committed to helping you feel confident, connected, and ready to make an impact from day one.

Two people shaking hands in a business meeting setting.